Refund policy
Return & Refund Policy
Last Updated: 1 JUNE 2026
At House of Kara, we take pride in offering carefully curated jewelry and accessories. To maintain the highest standards of hygiene, quality, and customer satisfaction, all purchases made through our website are subject to the following policy.
No Returns & No Refunds
All sales are final.
We do not accept returns, exchanges, or provide refunds once an order has been placed and delivered. Please review your order carefully before completing your purchase.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
To help us resolve the issue promptly, please provide:
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Your order number
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Clear photographs of the product
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Images of the packaging received
After reviewing your request, we may offer a replacement or store credit at our sole discretion.
For assistance, contact us at:
Email: houseofkaraofficial@gmail.com
Order Cancellations
Once an order has been placed, it cannot be cancelled, modified, or refunded.
Please ensure all order details, including shipping information, are correct before completing your purchase.
Sale & Promotional Items
Products purchased during sales, promotions, special offers, or discount campaigns are final sale and cannot be returned, exchanged, or refunded.
Contact Us
If you have any questions regarding your order or this policy, please contact us:
House of Kara
Email: houseofkaraofficial@gmail.com
We appreciate your understanding and thank you for choosing House of Kara.