Refund policy

Return & Refund Policy

Last Updated: 1 JUNE 2026

At House of Kara, we take pride in offering carefully curated jewelry and accessories. To maintain the highest standards of hygiene, quality, and customer satisfaction, all purchases made through our website are subject to the following policy.

No Returns & No Refunds

All sales are final.

We do not accept returns, exchanges, or provide refunds once an order has been placed and delivered. Please review your order carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

To help us resolve the issue promptly, please provide:

  • Your order number

  • Clear photographs of the product

  • Images of the packaging received

After reviewing your request, we may offer a replacement or store credit at our sole discretion.

For assistance, contact us at:

Email: houseofkaraofficial@gmail.com

Order Cancellations

Once an order has been placed, it cannot be cancelled, modified, or refunded.

Please ensure all order details, including shipping information, are correct before completing your purchase.

Sale & Promotional Items

Products purchased during sales, promotions, special offers, or discount campaigns are final sale and cannot be returned, exchanged, or refunded.

Contact Us

If you have any questions regarding your order or this policy, please contact us:

House of Kara
Email: houseofkaraofficial@gmail.com

We appreciate your understanding and thank you for choosing House of Kara.